When I tried to create an user, after I click save and send invitation, an error message always pops up "An error occurred while creating the user". I can't create an user
Hi @starrfish,
Thanks for reaching out.
If you can't see anything wrong with the email itself, could you please clear your browser cache and open a new browser window to attempt this again?
Do note that you must be signed in as an administrator when inviting a user to your MYOB business.
Let us know how you go.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
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