Pay Super

JMaher

Hi all. I've recently started trying to pay super through MYOB. I've set everything up correctly (I think, but probably not) and the first attempt went perfectly... or so I thought.

I made a payment of 3 weeks super totalling $348.30 to an employee who had just left, and transaction journal was as follows:

DR Super liability  week 1, week 2, week 3   total $348.30

CR Bank account  $348.30

 

The next day in my bank feed was a DD from the bank for $348.30. I approved it (thinking nothing of it) and now my bank feed is out by $348.30.

I looked at the transaction journal and that showed:

DR Super liability  $348.30

CR  Bank $348.30

 

So I know why my bank feed is out. 2 lots or DR super, CR bank. But my question is: which of those transactions is the incorrect one? And how do I fix it going forward? TIA.

Tracey_H

Hi @JMaher 

 

Thanks for your post. Bank feed transactions are matched with AccountRight transactions, the matched and approved AccountRight transactions are automatically ticked in the Reconcile accounts window to make reconciliation easier.

 

When a Pay super payment is processed the transaction is automatically recorded. If a duplicate transaction has been recorded you'll be able to locate it in the Reconcile accounts window. Clicking on the zoom arrow will open the transactions so you can check the transaction type. 

 

The Pay super transaction should be matched with the bank feed. If the other transaction is a Spend money transaction it will need to be deleted.

 

If you have any problems with this please provide screenshots so that I can assist further. Make sure sensitive information is removed from screenshots prior to posting on the public Forum.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.