combine employee's cards

Question

Hi,

I have accidentally duplicate an employee's card (not knowing it already existed on the system but was inactive), that I would like to combine together. Is there anyways to do that with employee's cards?

Thanks in advance for your help,

ElleriO · Answer

So why are we not permitted to combine employee cards?

Kaftan · Answer

Hi Sam,

No there were no pending super payments in the old card.  I needed the problem fixed urgently as the return was overdue so I took the following steps:  (the long way around)

* reversed all the payroll payments that were linked to his new card,
* I made his old card active again and updated information that had changed (i.e. hourly rate, bank details);
* deleted the new card,
* re-entered the reversed pay transactions - which then linked to the old (now current) card;   
* I was then able to submit the “pay Super” report for the last quarter.

Kind regards,

Kathy

Sam_R · Answer

Hi @Kaftan,

Thanks for reaching out.

Could you please advise if the employee has any pending super payments in the Pay Superannuation/manage payments window from the old employee card?