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Problem with Member Number in Colonial First State Super

MorgansTrans

Hi,
I am trying to use Pay Super for an employee who is with CFS Superannuation fund. USI: FSF0361AU
When trying to record Super payment it say the membership number is invalid. Member account number begins with 001. Please advise.

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Accepted answers

Sam_R

Hi @MorgansTrans,

Thank you for your post.

Please refer to the below table and ensure the 'member # prefix' reflects correctly in this employee's card file:

I hope this assists in your query, please do reach out if you need further assistance.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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kristine2