Matching bank transactions to refunds

riseandgrind

I have created a supplier return, the return is not showing up as a transaction I can allocate the bank deposits to. 

 

 

Tracey_H

Hi @riseandgrind 

 

Thanks for your post. When creating the supplier return the allocation account needs to be the applicable expense/cost of sales account. I can see in your screenshot that you have selected the bank account, you'll need to change this to the expense/cost of sales account.

 

You then need to process the supplier return as a refund so that it appears to be matched in Bank transactions.

 

These Help Articles have detailed instructions:

Creating supplier returns

Processing supplier returns

 

Please let me know if you need further help.

 

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