Zero figure sent throught to the ATO when recording weekly pays

Ann-Favelle56

Hi, for 3 weeks in July and August, after we had our old system Myob payroll imported into Account Right, we were not asked to report to the ATO. I got onto Myob Support and they helped me with this, but for the 3 weeks the figure sent through is zero. I am not game to ring supportt as I have wasted 2.5 hours with them this morning.

Tracey_H

Hi @Ann-Favelle56 

 

Thanks for your post. STP sends the up-to-date Year-To-Date (YTD) amounts each time you send a report and each report overrides the previous one. This means that if those pay runs were processed before STP was set up they were included in the YTD amounts in the first STP report.

 

If those pay runs were processed after STP was set up, the Payment date was in the past. You would have received an option to select New pay run or Updated pay run when recording those pays. If you selected Updated pay run only the YTD amounts are sent as this is an Update event. This means that the pay period amounts will be zero in the STP report. When you select New pay run both the pay period and YTD amounts are sent.

 

As the ATO are interested in the YTD amounts you need to check these are correct by clicking on the most recent STP report and View employee YTD report. Check the YTD amounts in this report match the AccountRight payroll reports.

 

Please let me know if you need further help.

 

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