I have recorded a pay reversal that was NOT sent to ATO, however I cannot email on the payslip to the employee?
I had already checked the setting was on email delivery. I didn't solve the issue and considering it was a week ago, I found an alternative resolution.
Hi @IRS
The emailing of a pay slip would be not dependent on whether a transaction has been reported to the ATO or not. It is determined by the pay slip delivery status of the Pay Employee transaction. You can review that setting on a payroll transaction by navigating that to that Pay Employee transaction and checking the Pay Slip Delivery Status (bottom left of the Pay Employee window). Based on this setting is how it would appear in the Print/Email Pay Slip window i.e. To be Printed would appear in the To be Printed list, To be Emailed in the To be Emailed list.
Self-help & Learning
Level up your skills and find answers across all MYOB products
Help Guides
MYOB Academy