Not receiving a warning when an employee has insufficient leave

Question

Hi,

One of our employees has gone into the negative with sick leave, due to MYOB not giving me the warning that the employee has insufficent leave available?  I'm only having the issue with one employee, have checked all categories are linked correctly & the balance is correct.

Any ideas?

Sam_R · Answer

Hi @SharnaB,

Yes, that is quite strange. However, the pay run to zero out the old entitlements should resolve the issue.

Do let me know if there was anything further I could assist with.

SharnaB · Answer

Categories are linked correctly.  It's taking the balance of the employees old entitlements into account, even though I've included these in the opening balance adjustment of their new entitlements?

I'll just run a pay run to zero off the old entitlements.

Sam_R · Answer

Hi @SharnaB,

Thanks for reaching out.

The first thing I would check is to make sure the 'Linked pay item' is still appropriately selected. (Card file > Employee > Payroll Details > Entitlements > open the affected entitlement category > check the 'Linked wages category' section)

If the above is set up accordingly in your file, could you please create a test pay run and enter a large value against the affected 'Leave Pay' category until the warning message appears.

Let me know how you go with that and if the warning message appears.

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