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Payroll Calculated Rate Issue

Laura_JBC

Hi MYOB Community!

I keep having a reoccurring issue when a particular staff member takes leave. Whenever I process leave hours the staff members calculated rate drops. I've checked her card and the payroll category and nothing is jumping out as the problem.
So far I’ve been correcting this manually but I forgot the other day and it causes some upset which I’d like to avoid.
Screenshots included for payslip and card file.

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Laura_JBC

Hi Sam

Here you go

Thank you

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Sam_R

Hi @Laura_JBC,

Thanks for reaching out, and Welcome to the Community Forum!

So that we can assist you further, could you please provide a screenshot of the Annual Leave Pay Item setup that shows the calculation rate, etc? Example below: