Pay Superannuation - Valid Employee Membership Number

Question

Hi,

I am trying to pay an ING Superannuation Fund employee super.

I have the correct USI and ABN and the employee has checked his Employee member number but still get the error message  .Pay Superannuation - Valid Employee Membership Number

Can someone confirm does the ING employee number start with INGD000000.

Help would be greatly appreciated.

LPPM · Accepted Answer

Hi Thank you for your response.

I took the INGD off the member number and  used the 6 numbers and all worked.