New employee won't feature in a pay run

benwebboz

Hi there,

I have created a new employee, however that person does not show when I create a new pay run.

What am I missing here?

Thanks in advance for your help.

Steven_M

Hi @benwebboz 

 

Generally speaking, the most common reason why an employee wouldn't appear in the Create pay run window is that you have the pay cycle on their card different from what is being paid. You can review this by going to Payroll>>Employees>>Selecting the employee>>Payroll details>>Salary and wages --- Pay cycle. You want to ensure that the setting is the same as what is listed in the Payroll>>Create pay run --- Pay cycle when processing.

 

The other common reason why an employee would not be listed when processing a pay is:

• The employee has been marked as inactive - within the Employee's record, ensure that Inactive employee is not ticked in the Contact details.
• The employee has a termination date listed - within the Employee's record, ensure that no date has been entered into the Termination date field.