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Deleted payroll still showing in STP (as Not Sent)

Fabrication

We have deleted an incorrect pay run (employee by employee) and input the corrected one. However, both are still showing in STP. (The incorrect one is "Not Sent"). Why is it still in STP after being deleted? Can we get rid of it so it doesn't get sent in error?

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Accepted answers

Tracey_H

Hi @Fabrication

Thanks for your post. Deleting a pay run only deletes the pay transaction(s) recorded in the software, the STP report created when the pay run is recorded isn't deleted and will still appear in the STP reporting centre. It's not possible to delete STP reports.

However, STP updates the YTD amounts each time a report is sent. This means that if that incorrect report is sent in error, the YTD amounts will be updated when you send the next pay run report. Or, you can wait until the incorrect report is accepted, then click on the Send update event button to update the YTD amounts immediately.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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Fabrication

Thanks Tracey, you answer has helped. Just to clarify in my own mind, it is safe to send the incorrect STP report, because the correct one will give the YTD figures from the MYOB software anyway?

Don

Tracey_H

Hi @Fabrication

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.