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Payroll - staff entitlement

MSIT

Hi Guys

Please help me! where si this card balance come from? why there is a variance?

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Tracey_H

Hi @MSIT

The Card balance comes from the employee card>>Pay history. The Hours from pays comes from processed pay runs. A difference usually happens if the entitlement value has been manually changed in the employee's Pay history.

To identify the month where this may have occurred, run the Entitlement Balance (Detail) report for the current month, then progressively run the report for the previous month until the Difference shows 0.00. You can then display the employee's Pay Hist ory for that month and correct the difference.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

MSIT

Hello friend

Here is my questions. why there is a variance? where does the card balance come from?

MSIT

Guys, thank you so much! here are the photo. i had troubles to upload yesterday.

any one please help. where does the card balance come from? how to adjust it?

Thank you!!

vidario1

Hi, I think we need some more information.

Did you mean to post a photo?