Paying super contributions to SMSF through PaySuper - error message

MillsResources

Hi,

 

I have tried to process a superannuation contribution through PaySuper to a SMSF and an error message has popped up.  It indicates that the ABN is incorrect for the Fund.  I have done a Super LookUp for the ABN and it is correct.

 

Could you please advise what else the issue could be as we are unable to process this super contribution.

CloverQ

Hi @MillsResources 

 

I do suggest double checking with the fund to make sure that there's no recent changes made, and that all the details entered are correct for this SMSF.

 

If all the details check out, it's possible that the SMSF created in the company file is corrupted, for that please create a new SMSF with the correct details, give it a different name for your own reference, then switch the user to the newly created SMSF, then record the Pay Super transaction. 

 

Please feel free to let us know how you go and if there's any further questions.