invoice sending

Question

Hi

I've tried sending an email to the customer for the weekly regular invoice and it says it's "sending". I didn't realise this as the pop-up said it was sent and now it's overdue and still says sending. I've attached pics to show. I have also sent other invoices after this and they have arrived.

Screenshot 2023-03-20 at 6.59.14 am.png

Screenshot 2023-03-20 at 6.59.29 am.png

MartinLeG · Answer

Good to know - thanks for the feedback Lewis.

lewis12 · Answer

I deled them complete and re sent them from a new invoice with new number and that seem to work from then on. Never got any real answer why it did it.

MartinLeG · Answer

Hi Lewis - just wondering if you got to the bottom of this? I have exactly the same problem. A few random invoices showing as 'sending' but now well over one month old and no idea if the client has seen them or not...