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Recurring transaction won't save

Fifitz68

Hi,

I keep getting an error message if I try and alter a recurring transaction.

It tells me an amount is required.

An amount where?

Have never had a problem in the past.

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johnjuliekelly

How did you open a second screen please?

RossDrummond

Solution found:

Open the tranaction, delete values from "No of Units" from each line item and retype them back in.

LCrowhurst

@sanicmoo wrote:
Only way I have found to get around this is the create a recurring from scratch. Open a second screen and copy & paste information across into a new recurring transaction.

I was unable to save from an invoice and unable to update from an already created recurring transaction, very frustrating.

MYOB please fix this annoying issue asap.

thanks...

sanicmoo

Only way I have found to get around this is the create a recurring from scratch. Open a second screen and copy & paste information across into a new recurring transaction.

I was unable to save from an invoice and unable to update from an already created recurring transaction, very frustrating.

LCrowhurst

@RossDrummond wrote:
I'm getting the same issue for 2 weeks now.

Come on MYOB, pull your finger out.

still no reply MYOB....:manfrustrated:

RossDrummond

I'm getting the same issue for 2 weeks now.

Come on MYOB, pull your finger out.

tatey

I'm having the same issue!!

Its never happened before and we need it fixed please.

LCrowhurst

@Fifitz68 wrote:
Hi,

I keep getting an error message if I try and alter a recurring transaction.
It tells me an amount is required.

An amount where?

Have never had a problem in the past.

ia anyone from MYOB going to help with this? @Melisa_D

OZFITPT

Im having the same issue and i cant seem to get a reply on what is happening. Hopefully we can hear sooner rather than later as i cant get any weekly invoicing done without it.