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Default account codes

barbwire

we have recently changed from the desk top version Account Right where my suppliers had default account codes.

Now in the web version most of my suppliers do not have a default account code which makes data enty take that much longer.

Why does an odd supplier have the account code but most do not?

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barbwire

Yes its the supplier expense code that I am referring too.

I have tried all the suggested fixes and it hasn't helped.

MKemp

Hi Cel,

I am having the exact same problem as @barbwire . I opened in MS Edge to see if the default supplier code would load but it does not. I am currently working within Chrome. I agree with it being annoying when entering data. It was working and stopped months ago.

Michelle

Celia_B

Hi @barbwire

Thanks for posting. Can you please confirm that the default account code that you are referring to is the supplier expense code?

Upon checking, I can see that a fix should have been done in the background for this issue, If you are still having difficulties. Can you please try to log in from another web browser or clear your browser cache and try again?

Please let me know how you go. Please feel free to post again. I'm happy to assist you further.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Best Regards.

Cel