Reversed payrun but reversed super is not showing up in pay super

Question

I processed a reversed pay run to correct a pay run. However, in the pay super, it the negative super is not showing up.

I have also tried Pay Liabilities but again the reversal (negative) amount does not appear.

angela231 · Answer

Hi! Not really. But it seems like if you reverse the pay run after the super was already paid the negative super will not show up. I tried reversing a payrun with a super that is not yet paid and I can see the negative/reversed super. Hope this helps

TraceyR · Answer

Did you end up getting a useful answer to your query?  I have the same issue, the reversed super amounts are not showing up in the Pay Super or Pay Liabilities screens.

Princess_R · Answer

Hi @angela231

Thank you for your reply. Generally, once we are creating a payroll that has a Super we will create the payment for the Super inside the Pay super window, you could go to Payroll >> Pay Super. Once you had this payment done and you have noticed that your payroll is incorrect, you will be reversing the pay. On the payroll you can see the negative pay super however, in Pay Super you need to reverse the payments by going to Manage Payments tab.

If you need further help with this, please feel free to reply on this thread I'll be happy to assist.

If my response has answered your enquiry please click "Accept as Solution" to assist users find this information.

Cheers,

Princess