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Payslips Default Form Can't be Found

Bookie2

I am trying to send staff payslips but getting the error message "Payslips Default Form Can't be Found"

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Doreen_P

Hi @Bookie2

Are you still experiencing the error when sending pay slips to employees? Please let us know if you need further assistance regarding with this concern.

Best regards,

Doreen

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Bookie2

No that didn't work. In the end I rebooted it and it cleared. It seems to have happened after an update.

Doreen_P

Hi @Bookie2

Thanks for your post.

This error shows up when there known to show Product Unknown in some cases. Also, if the Customise Forms from the Payslips tab are missing. To correct the situation, kindly confirm your company file by going to Help > Confirm company file. After the confirmation, kindly try to email the payslips. Let me know how it goes.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Best regards,
Doreen