MYOB Payroll 2021.2 - Error 1976/Cannot resolve backlink

Question

I am having problems with opening my payroll - it appears to start up ok, but then this Error message comes up.  It doesn't appear to connect to the database, only the program opens up

Help needed urgently please

PAYROLL Capture.JPG

Genreve_S · Answer

Hi @Eclipse1,

Thanks for reaching out.

As @Bullswool has mentioned. There is a high likelihood that there is corruption in your file. After going through the link given previously Unable to open Payroll, or errors "1976" or "114", feel free to let us know if still encounter any issues moving forward.

If you have any other issues or concerns let me know. I'm happy to help.

Cheers,

Genreve

Eclipse1 · Answer

Thank you - I will check it out

Bullswool · Answer

Hi, I am by no means an expert, but I found this help article online:

Unable to open Payroll, or errors "1976" or "114" - Support Notes: MYOB Payroll (New Zealand) - MYOB Help Centre