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Paying Super Error when TFN is 111 111 111

MichaelaJohnson

Good morning,

Im trying to pay the June super for a new employee who has applied for a TFN (on 09/06/23) but hasnt received it yet as it can take up to 28 days.

MYOB wont let me pay his super with the TFN of 111 111 111 (Which is what the ATO require for his type).

What is the work around to be able to process his super please?

Thank you

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Doreen_P

Hi @MichaelaJohnson

Thanks for the screenshot.

In this case, kindly choose the Employee has no TFN or other reason from the drop down. You can always go back to that information to change when the employee has his TFN already. Please let me know if you can process it now after changes has been made.

Best regards,

Doreen

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MichaelaJohnson

Hi Doreen,

Yes it comes up with the following error message -

"You need to enter a valid Tax File Number for this employee"

Doreen_P

Hi @MichaelaJohnson

Thanks for your post.

When you try to record the Pay Superannuation transaction in the current version of AccountRight, does it display a red x icon against a particular super payment?

If so, could you please click anywhere in the line contains the error icon, what is the exact error message?

Best regards,

Doreen