Super accrual

Question

I have accrued Super in error for under age casuals, how do I reverse/delete so the it doesn't appear in the "Pay Superannuation"" screen please

Earl_HD · Answer

Hi @paul_Perich

If the transaction is still on the Pay super window. If not, the employee needs to have a pay super so they can process void pay with the only super amount but it should be negative. So that when you check their pay super window their will be a positive and negative amounts/value. If the boxes were both ticked, zero amount will show up.

Regards,
Earl

DaveParsons · Answer

Hi Earl

Thanks for the prompt reply

I haven't actually paid the amount, I'm saying that when I select pay superannuation it comes up to be ticked as payable and i want to get rid of it from there, as super should not have been accrued on this staff member. We  haven't paid it nor do we want to pay it, I just want to clear it from the Pay Super field and cancel the accrual altogether if that makes sense?

Cheers

Dave

Earl_HD · Answer

Hi @paul_Perich

Here's how  to reverse the entire Pay Super transaction

Go to the Payroll command centre and click Manage Payments.

Click the zoom arrow to open the entire Pay Super transaction to be reversed.

Go to the Edit menu and choose Reverse Pay Superannuation.

Click OK to the confirmation message.

Set the Date to when the payment was returned to your bank account.

Click Record Reversal.

This help article will give you more information about: Reversing and reprocessing superannuation payments

Please do let me know how you go on this. 
Regards,
Earl