Payday filling error 104

Question

Hi

I entered an incorrect pay date of August rather than July and the IRD has rejected the submission and I have an error 104. How do I go in and correct that payroll with the July pay date?

Princess_R · Answer

Hi @TimBr

Thank you for your patience, and I'm sorry for not being able to respond right away. Your understanding is greatly appreciated.

I would like to check back with you to see if this issue has been resolved. If not, please let me know so I can assist further. In addition to the provided resolution from jenniek, you may also refer to this Help article for further information.

Please feel free to post again, I'm more than happy to assist.

Cheers,

Princess

TimBr · Answer

Thanks very much Jennie

jenniek · Answer

Hi @TimBr

Which payroll are you using. If Essentials or MYOB Business you would need to delete the payrun (via each employee) and do it again with the correct date. If MYOB (NZ) Payroll restore the backup anbd change the date, then finalise again. You can edit the IRD filing to correct the date and lodge again with IRD as well.