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UNABLE TO RECORD PAY - First payroll for 2024 financial year

Unable to record pay - FIRST PAY FOR 2024 FINANCIAL YEAR - Application is timing out & we are unable to record even though 2023 payroll has been finalised & sent to ATO.

Would you please assist?

Regards,

Ginny

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Accepted answers

Hi Doreen,

This problem has been fixed.

Thank you.

Regards,

Ginny

All comments

Hi Doreen,

This problem has been fixed.

Thank you.

Regards,

Ginny

Hi All

Thanks for your post.

When you tried to process a pay run, did you receive an error message? Kindly attach a screenshot of the error so I can further assist. Make sure to remove sensitive information before posting in the Forum.

Best regards,

Doreen

I'm in the same boat.

Not a happy Jan.

I am having the same problem.

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