Copy of direct credit from myob pay

Question

Am i able to get a copy of a direct credit using myob pay.

I have an outstanding invoice and a direct credit for the same amount, i need to check if i have incorrectly entered it to the wrong customer

Genreve_S · Answer

Hi @NWLTS,

Thanks for reaching out.

I believe we're referring to the online invoice payment. Generally, after a payment is received you will receive an email confirmation of the payment that would be deposited the next day. Also, there is a report in the system where you can check these OIPs (Reporting menu > Reports > Online invoice payments tab). I would recommend checking this.

Here is the help article Online invoice payments for more information on how online invoice payments work.

Let us know if you require any further assistance with this. We're happy to help.

Cheers, 
Genreve