Returned super from the previous financial year

Question

I have two super payments from last financial year which have bounced back. I tried following the instruction here, https://help.myob.com/wiki/display/myob/Returned+superannuation+contributions, however, I can't do a reverse super pay run because the pay periods are closed.

Earl_HD · Answer

Hi @ChristineVA

Thanks for letting us know that your problem is now resolved.  Feel free to post again, we're happy to help.

Cheers,
Earl

ChristineVA · Answer

All sorted. Thanks

Doreen_P · Answer

Hi, @ChristineVA

Thanks for your post.

Kindly check if the reason why cannot reverse the super is because the payroll year has been finalised or because of the lock period. Also, if you received an error message, kindly attach it. Make sure to remove sensitive information before posting in the Forum.

Best regards,

Doreen