I have terminated the employees affected by this but still unable to lodge the STP finalisation.
How do we fix this issue?
Hi @melissaL2,Thank you for your post and welcome to the Community Forum!This error means you're trying to finalise a payroll year for which you haven't submitted any payroll information to the ATO via STP. This can happen if you set up STP after the start of a new payroll year but you're trying to finalise the previous payroll year.
To finalise your previous year's payroll information, you'll need to complete manual payment summaries for your employees using forms available from the ATO.
If unsure about completing or submitting these forms, we recommend speaking to your accounting advisor or the ATO.You can also visit this post that has the same issue: https://community.myob.com/t5/MYOB-Business-Essentials-Payroll/STP-ATO-error-code-CMN-ATO-PAYEVNT-EM92168/m-p/771539 and https://community.myob.com/t5/MYOB-Business-Essentials-Payroll/ATO-error-code-CMN-ATO-PAYEVNT-EM92168/m-p/770925Regards,Earl.
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