Emails not working.

akj

Brand new problem over last three weeks. Emails are not sending first time. Many clients receive just a red diagonal line awhen they open them. Have MYOB done something new . I have tried sending one even ten minutes. They take at least that long to confirm emailed and then the clients dont receive any attachment. I have resorted to downloading a pdf and sending them from my email address which works fine but this is not what we paid for !!

It was finally all going well with MYOB this year ( our third )... I need help please asap

Thanks in advance

Andrea

Leneth_A

Hi @akj,

 

Thanks for your post and thank you for expressing your concerns that you have been experiencing email issues. We understand how frustrating this can be, and we apologize for any inconvenience caused.

 

Our development team is aware of the issue and is currently working on a resolution. We will keep you updated as soon as we have more information. In the meantime, you can check our status hub page MYOB for the latest updates on the incident. We appreciate your patience during this time.

 

 

Please don't hesitate to post again if you need help in the future.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

 

Cheers,
Leneth