ATO EOY Amounts Correct, but Payroll Summary Isn't

Question

Hi there

If I know the totals in my EOY YTD Verification Reports with the ATO are correct, but my Payroll Summary totals are incorrect, how do I correct the Payroll Summary Report without sending my adjustments to the ATO?

Joanne

Celia_B · Answer

Hi @JMH

Thank you so much for getting back to us and share an update on the issue.

We're really glad to know that one of our Senior Product Specialist were able to help you resolved the issue. If you need further assistance in the future, please feel free to post again and one of us will be here to assist you.

Thanks,

Cel

jmh · Answer

Cel your email stated

In this regard, If an employee's Employment Basis is set to Other they won't be reported in STP. You need to change their employment basis to individual or Labour HIre. Then process a $0 pay with payment date as 30 of June for that employee to report them in STP. And the need to send the report for the $0 pay to the ATO and wait for it to be accepted.

The Employment Basis isn’t the issue, therefore there is no need to run a $0 pay.

Both the Payroll Activity Report, the Payroll Summary Report and the Payroll Register Report agree. But their total doesn’t equal the ATO YTD balance.

I received a call from an MYOB Senior Product Specialist this morning who explained everything and I have resolved the issue now.

Celia_B · Answer

Hi @JMH

Thank you so much for getting back to us.

As for my response to your yesterday's post. It seems there is something wrong if the YTD report is correct and the payment summary is incorrect , This is the reason why I ask you to check on the payroll activity and the payroll summary and run a $0  pay, both two reports needs to be correct to be able to match the YTD report.

You can send me a screenshot of your Activity Report, Register Report, individual payment summary report and your YTD report by a Private Message. So I can further investigate on this.

I will wait for your response.

Thanks,

Cel