MYOB Business - no warning transaction reconciled

Question

HI MYOB

I have moved from Accounts Right to Business Pro and noticed that in Business pro any transaction can be deleted without warning its already reconciled

Please help

thanks

Rita

Celia_B · Answer

Hi @RitaMay,

We just want to check back on you. Please let us know if your issue is resolved.  If you need more support with this or in the future, please post again and one of us will be here to assist you.

Thanks,

Cel

Princess_R · Answer

Hi @RitaMay

Thank you for your reply and for your patience. Usually, once transactions have been reconciled, if you've set a lock date in your file, this will automatically bring up a pop-up message telling you that the transaction is already reconciled and you can't make changes. This warning usually shows up in AccountRight.

However, in MYOB Business/Essentials, we don't have this feature available yet. I will pass this feedback on to the relevant team, and you can also show your support for our Product ideas.

Please let me know if you require further assistance. I'm happy to help.

Cheers,

Princess

RitaMay · Answer

if I attempt to delete the reconciled transaction by error it does not display the warning

is it how it meant to be??

Accounts Right had it in place, and now this option has gone,

Please address  this issue with your IT team,

thanks

Rita