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Employee missing from EOFY

StephanieVergar

Hi,

There is an employee missing from the EOFY Finalisation tab under single touch payroll reporting, i have created a report pack but it doesnt show either?

Screenshot 2023-08-08 214421.png

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StephanieVergar

Hi - where can I find the card file command centre?

Leneth_A

Hi @StephanieVergar,

I hope you are having a wonderful day. I just want to check back with you if you still need help with the missing employee in single-touch payroll reporting. Please do let us know how you go, and feel free to post again anytime you require further assistance.

Cheers,
Leneth

Leneth_A

Hi @StephanieVergar,

Thanks for your post. Please allow me to extend to you a very warm welcome to the Community Forum. I hope you find it a useful tool. I understand that you are having difficulty finding the missing employee in single-touch payroll reporting, and we truly appreciate your effort in checking on your end to fix this.

Generally, this often happens when the employee has the Employment Basis field set to the status of Other (Not Reported). To check this, you would need to go to Card File command centre >> Click on Card list >> Click the arrow beside the employee's name >> Click Payroll details tab >> Update the Employment Basis to a different status than Other (Not Reported) >> After correcting this, you will need to Send an Update Event to the ATO.

Please don't hesitate to post again if you need help in the future.

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

Cheers,
Leneth