'Items per selling unit' cannot be edited when an item has been used in a transaction.

khotso

I need to change pricing of my products but every time I make an adjustment I get 'Items per selling unit' cannot be edited when an item has been used in a transaction..

 

how are we supposed to adjust sell prices

 

this is becomming the most frustrating piece of software used

 

 

Genreve_S

Hi @khotso, 

 

Thanks for reaching out and welcome to the Community Forum. 

 

I'm sorry to hear about your troubles with the pricing. The items per selling unit only appear if you track stocks in the system and this could not be altered if you already made transactions for the items. If we need to change this information the only option we have is to create a new item. Here is the help article Units of measure for additional information. 

 

Let us know if you require any further assistance with this. We're happy to help. 

 

Cheers, 
Genreve