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Unable to open an employee's card file

abailey

Hi,

I'm unable to open a employee's file, error "Somethings gone wrong Accountright needs to close". Looking at previous support posts, it appears a script will need to be run on our file?

Last 4 digits of company product serial number: 9682

Company File ID: 21

Thanks

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Accepted answers

Isaiah_C

Hi @abailey,

Thank you for the post and welcome to the Community Forum! I appreciate the information you've provided and I'm sorry to hear that you are experiencing this issue. I'll be more than happy to help you with this. I've run a script over the file, please let me know how it goes.

Please let me know if you need further help.

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

Kind regards,

Sai

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