16.10.23 - getting a connection error time out when recording payroll.
Hi all, thank you again for bringing your inquiry with us and for working with me via private message. We will be closing this thread now. If you come across any further issues, please don't hesitate to start a new post, and one of our moderators will be ready to assist. Cheers, Leneth
Hi,
We are currently getting a time out error when processing payroll, can you please send the extension to us as well?
Hi @chelleh, Thanks for your post. Please allow me to extend to you a very warm welcome to the Community Forum. We are grateful that you found this forum useful to your concern and thank you for providing a screenshot of the error you are getting. We are sorry for any difficulties you are experiencing due to this application operation time-out error. We genuinely appreciate your patience and understanding. Regarding this error you are getting when processing the payroll, we do have a timeout extender, which has allowed some of our users to overcome those timeout-related errors. I have sent this timeout extender to you through a private message. To access this, please click on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears. Please do not hesitate to post again if you need help in the future. We are always here to provide support and guidance on the forum. If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. Cheers, Leneth
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