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Cannot seem to log into MYOB Teams

TotalPrecision

This morning when I tried to login to MYOB Teams, it asks

MYOB Team would like access to your company file

This authorization will allow MYOB Team to submit time records for payroll purposes.

However, when I click the "Allow Access" button, nothting happens?

I am an Admin and I have used MYOB Teams 1000's of times until now.

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Accepted answers

TotalPrecision

Hi Genreve, we were able to resolve it by updating our company file.

All comments

TotalPrecision

Hi Genreve, we were able to resolve it by updating our company file.

GJVERMAAK

We are having the same issues. Has this been resolved?

Genreve_S

Hi @TotalPrecision,

I hope you are well today. I sent you a private message on Thursday, but I didn't get any response.

Feel free to respond to my private message if you still require any help with your MYOB Teams app.

Thanks,
Genreve

Genreve_S

Hi @TotalPrecision,

Thanks for posting your concern in the forum.

I'm sorry to hear about your issue trying to access the Teams app. I will send you a private message to collect more information to investigate this.

In the meantime, feel free to post again in the forum if you require any further assistance.

Thanks,

Genreve