Annual leave still showing on employee's card after being paid out but correct in entitlement balance, how do I correct the card balance without it affecting the entitlement balance detail report?
Hi,
Sorry for the late reply I have been away. But no your answer did not solve the problem. I will have to seek help elsewhere.
Hi, @KR3
We are closing this case, as we were not able to receive updates. Please feel free to start a new post in the future if you encounter any further issues.
Best regards,
Doreen
Thanks for your post.
If the balance from the entitlement balance detail report is already showing the correct number of hours, kindly check the payroll register and payroll activity to see if the leave balances are correct.
Please let us know how you go about this.
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