can not roll over new financial year for MYOB AccountRight

Question

Hi

I am using MYOB AccountRight.

But I can not rollover the new financial year this year. (there was no problem in the prevous years)

1.  From File - Closed a Financial year - follow all the step and closed the financial year.

2. then I went to reprot - Trial Balance - Filter Report , the new financial year is not showing up.

How to fix this problem?

Doreen_P · Answer

Hi, @zhezhe

Thank you for updating us.

We're glad to hear that the issue has been resolved. Please feel free to start a new post in the future if you encounter any further issues. We are delighted to assist you.

Best regards,

Doreen

zhezhe · Answer

Hi Dorren

Thank you for the follow up.

I contacted MYOB live chat.

And my problem was resolved.

Regards,

Doreen_P · Answer

Hi, @zhezhe

We would like to follow up on your concern. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.

Best regards,

Doreen