Accountright employee self onboard selected employer expense instead of Superannuation

jaynekn

We had a new employee start and they entered their details via employee self onboarding and their superannuation was entered as an employer expense rather than superannuation. I have since updated this but when I go to reports and print the payroll superannuation report it doesnt show any of this particular employees balances for the prior payruns that had the employer expense account checked. How do I update their balance to show on the report or transfer the balance?

Earl_HD

Hi @jaynekn,

My apologies for the late response. To correct the situation, kindly process a void with only the super guarantee and employer expense amount. Before proceeding, make sure to tick the employer expense again. Once done, please process a void pay. When processing a void pay, enter a negative amount against the employer expense field and a positive amount against the super guarantee field. With this, it allows you to transfer the accrued super from the employer expense to super guarantee. 

 

After processing, you may check the reports again to see if accrued super has been transferred.

Please do let me know how you go on this.
Regards,
Earl