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Incorrect invoice details being sent from MYOB

Lea50

DATA BREACH BIG TIME'

Clients are receiving incorrect invoice and quotes fromour MYOB accounting system

How on earth is this happening MYOB.........DATA Breach>>>>>>>>>>>>

Investigate uregently.

Online Chat is useless................

USELESS NO KNOWLEDGE WHATS SO EVER.......

HOW EMBARASSING TO SEND CLIENTS THE WRONG INVOICES........UNPROFESSIONAL.......

COMPENSATION.............???????????????????

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Chreb

Can someone please help me urgently as when I sent a customer an invoice they received a completely different amount and bank account was ANZ and we are Westpac. How can this happen??

Doreen_P

Hi, @StacySF

We hope this message finds you well. We wanted to inform you that we've sent you a private message regarding your inquiry. Please feel free to reply to the private message, and we'll be more than happy to help.

Best regards,

Doreen

StacySF

I also have the same problem and its very embarrasing when your client gets an incorrect invoice. Can someone please message me from MYOB and rectify this immediately.

StacySF

I have exactly the same issue can someone from myob please help me.

PriyaSelvaraj

Hi @Lea50

Thanks for raising your concern with us and I apologize for the support experience. We do take security concerns seriously and I'd like to look into this as a top priority.

I will reach out via private message to gather further information about the invoices and will work from there.

Thanks

Priya Selvaraj