Employee Card IDs different in ATO STP Report

Question

I am hoping someone can help.

I allocate Employee Card ID Numbers to every employee. Unfortunately every new employee I have added this FY does not have the Employee Card ID Number I allocated to them in the STP Report submitted to the ATO.  The Card ID in their Card File is still the one I set.   All employees that were hired prior to this FY have the ID number I set and it matches to STP Report.

How did these new ID numbers happen and how can I stop it from happening?  Does MYOB now select my ID numbers? If MYOB sets these numbers, shouldn't they be visible when entering a new employee?

Thanks

Karen

Doreen_P · Accepted Answer

Hi, @KfromFinance

Thanks for your post.

The employee card ID numbers are being created on the backend of the software once STP has been submitted to the ATO. Therefore, it is being created automatically and not selected. For this, if you wish to have the same number for the employee card ID number, you correct it by manually entering it to the card file so it will have the same number as the STP report.

Please let us know if you require any further assistance with this.

Best regards,

Doreen