Employee self onboarding - can't get past the FW information statement page

Question

A new employee is trying to self onboard and cannot get past the FW information statement page - which I think is new?

Any ideas? It won't allow all the completed information to be submitted but the page is coming up blank and she can't move past it.

Doreen_P · Answer

Hi, @giiguy

We hope this message finds you well. We have been awaiting additional updates from your end regarding the assistance request. As we haven't received any recent updates, we will be closing the case now. Please be assured that should you need further support, we are here to assist you promptly. Feel free to start a new post, and we'll be ready to address your concerns.

Best regards,

Doreen

Doreen_P · Answer

Hi, @giiguy

To ensure we provide you with the most accurate and efficient assistance, we kindly request some additional details. Your cooperation is invaluable in resolving the issue you're experiencing.

Best regards,

Doreen

Doreen_P · Answer

Hi, @giiguy

Thanks for your post, and welcome to the MYOB Community Forum.

Kindly provide us with the window where your employee is stuck when doing the employee self-onboarding so we can look into it further. Make sure to remove sensitive information before posting in the Forum.

Best regards,

Doreen