Bank feeds removed after upgrade

Question

HI. With the recent upgrade I noticed the bank feed has been removed. Do I have to re-apply to have these reinstated? Anyone else had this problems. Thanks. Stephen

Princess_R · Answer

Hi @kleen4u,

We hope this message finds you well. Since we haven't received any updates or requested details, please be informed that we are now closing this thread. Feel free to start a new post in the future if you encounter any further issues.

Cheers,

Princess

Princess_R · Answer

Hi @kleen4u,

I hope you've had a good day! I wanted to follow up regarding the information I recently requested via private message to assist in resolving the issue you're facing. Please let me know if you still need assistance with this. I'm here to assist you and ensure that your concerns are addressed thoroughly.

Cheers,

Princess

Princess_R · Answer

Hi @kleen4u,

Thank you for your post, and welcome to the Community forum.

Regarding your issue with bank feeds after the system upgrade, it’s important to note that bank feeds are generally not removed during system upgrades without explicit user action or authorization. If you've noticed that your bank feeds are missing, it might be due to an accidental cancellation or another issue that needs further investigation. If the bank feeds were not intentionally cancelled or removed, we'll dig deeper into this matter to understand the cause and rectify it accordingly.

We'll be reaching out to you via private message to gather some of your account details. This will allow us to investigate the situation and work on reinstating your bank feeds promptly. Please keep an eye on your Community forum inbox, and we'll continue to address your concern through that channel.

Cheers,

Princess