MYOB running slow

Question

Hi

Ever since we were uprgaded to the latest version of essentials it is like we have gone back to dial up speed.

I have tried different browers and this has made no difference.   Very time consuming - could you please advise.

Thank you

Rocky8 · Answer

Hi Doreen

No this problem has not been solved - kindly supply a phone number so I can ring and speak with

someone.

Thank you

Doreen_P · Answer

Hi, @Rocky8

We would like to follow up on your concern. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.

Best regards,

Doreen

Doreen_P · Answer

Hi, @Rocky8

Thanks for updating us.

It is also worth checking for updates on your computer. Keeping your system up-to-date is key to ensuring a smooth experience with your subscription. If you are using Windows, kindly follow the steps below to check for any updates:

* Click on the Start button.
* Select "Settings" (gear icon).
* Go to "Update & Security."
* Click on "Windows Update" and then "Check for updates.

If you are using MAC, please refer to the steps below:

* Click on the Apple logo in the top-left corner.
* Select "System Preferences.
* Click on "Software Update.

Lastly, ensure that your internet connection is stable. Save any important work before initiating updates, and then restart your computer after installing updates.

If you encounter any issues or have questions during this process, please feel free to reach out to us.

Best regards,

Doreen