STP Finalisation 2022/23 error (ATO error code: CMN.ATO.PAYEVNT.EM92168)

Question

Hi there,

I have submitted my STP finalisation 2022/23 and it has been rejected with error

(ATO error code: CMN.ATO.PAYEVNT.EM92168)

Please asssit me with solution to submit it.

I have contacted ATO to connect STP. It does't seem it works.

I have spend so much too time on this. It shouldn't be too hard.

Regards,

Cherie

Leneth_A · Answer

Hi @cherie8, 
 
Apologies for any inconvenience this may have caused you. 
 
You are trying to do an update event for a previous payroll year where there are no reported amounts to update. You will need to prepare a payment summary for these employees.  
 
If you are using this, you will need to complete a manual payment summary for the employee using forms available from the ATO.

Feel free to post again anytime you require further assistance. 
 
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
 
Cheers,   
Leneth

cherie8 · Answer

Not helping. I need the solution to submit STP finalisation.

Leneth_A · Answer

Hi @cherie8, 
 
Thanks for your post. Please allow me to extend to you a very warm welcome to the Community Forum. Thank you for expressing your concern to us. We apologize that you are having difficulties in submitting your STP due to the error code and we appreciate your patience during this time. 
 
This error message refers to a previous year when STP reporting did not occur. You will need to prepare a payment summary for these employees. This could happen if the employee has not been paid since setting up STP and you are now in a new financial year. 
 
I have included a helpful article on fixing rejected reports in STP, including this error code and others.  
 
 
Feel free to come back to the Community Forum if you have any more questions, we are more than happy to assist. 
 
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
 
Cheers,   
Leneth