Employee's not receiving payslips

Question

We have had a staff member that has been employed for three months and has only just received her first payslip. Is there anyway of checking if the emails have been sent? When you look on the payruns they are ticked as being emailed.

Shella_A · Answer

Hi @MACEfinance,

Thank you for your post and welcome to the MYOB Community Forum. I hope you find plenty of useful information.

We're sorry to know that you’re having difficulties sending pay slips to your employees. We appreciate your patience with this matter. We have sent you a private message to gather some information to assist you further with this.

We will be waiting for your response.

Cheers,

Shella