nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Remittance advice / payslips not been sent in the full list

CarrieEL

Has anyone had the experience with sending purchase remittance advice and payslips on MYOB that only partially got sent out? For example, I had 40 payslips to be sent out, but only 32 of them were sent out. I also checked that there was nothing left in the "To Be Emailed". I had to manually check what's been sent and what's not.

Any feedback on this would be much appreciated.

Find more posts tagged with

Accepted answers

All comments

Doreen_P

Hi, @CarrieEL

We would like to follow up on your concern. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.

Best regards,

Doreen

Doreen_P

Hi, @CarrieEL

Thanks for your post, and welcome to the MYOB Community Forum.

If only 32 pay slips were sent out and no pay slips were left on the To be emailed window, it is also worth checking the Pay Slip Delivery on the employee card file. To do this, go to Card File > Cards List > Employee tab and open the employee's card file > Payroll Details tab. Make sure that the Pay Slip Delivery is To be Emailed or To be Printed and Emailed. You may also check the Help Article: Print or email pay slips for more information.

Please let us know if you require any further assistance with this.

Best regards,

Doreen