Does anyone know how to remove 'closed' negative payable invoices that continue to appear in the accounts payable with tax report?
These invoices date back a few years (FY15 to FY20), and MYOB doesn't allow me to delete or modify them.
When I attempt to make a payment on an invoice with a negative amount, it results in an increased negative amount paid (for example, from -$10 to -$20), and the balance due changes from $0 to $10.
I have tried removing the lock date, but the system still rejects any changes to these old invoices, and I have no idea why it keeps saying that the invoice has a payment as in more information - activity history has no payment information at all.
Regards,
HN
Hi @Herkess-N,Thank you so much for your post and welcome to the Community Forum!My apologies for the late response. Would you mind checking if there might have been any transactions mistakenly applied to the account in question? While only bills and their payments should have affected it, an additional transaction could disrupt the expected balance. Also, it might be helpful to review the account's opening balance. Depending on the billing cycle status of various bills, like whether they're paid or unpaid, an inaccurate opening balance in the account file could throw things off.If you need assistance with removing an invoice, please refer to this help article for guidance: Deleting an invoice, quote or order - MYOB AccountRightFeel free to post again, we're happy to help!Regards,Earl
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