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Invoices appearing in my in tray that are for ther companies

ali3

Post upgrade I am receiving supplier Invoices in my "In Tray" that aren't for my company.

Easy enough to delete them but a bit of a nuisance...

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ali3

I'm having the same problem, I have invoices from two companies addressed to a different company than mine. I'm forver deleting them. I logged a supprt query but no resolution yet... its been months..

ali3

Yes , I'm still having issues . I logged it with support a while back but haven't heard back .

Leneth_A

Hi @ali3,

I hope you are having a wonderful day. I just wanted to follow up on whether you still require assistance with your concern with the invoices showing on your in-tray that are for other companies. If yes, I have sent you a private message requesting the necessary details.

Please do let us know how you go, and feel free to post again anytime you require further assistance.

Cheers,
Leneth

Leneth_A

Hi @ali3,

Thanks for your post and welcome here to the Community Forum. We apologize for any inconvenience this may have caused you and we appreciate your patience during this time. Rest assured that we take this issue seriously and want to resolve it ASAP.

To investigate this further with you, I will be sending a private message to you requesting the necessary information. To access this, please click on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears.

Please let me know if you need further help.

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

Cheers,
Leneth