Superannuation Error

Somanny

Hello,

 

Apologies if there was a solution to this question already. I tried to search and see if I could find the answer to my question but I just got more and more confused.

 

Can you please advise how to solve this error message?

 

"You can't pay a negative super amount for an employee"

 

Pay reversal reasons

1. Incorrect hours recorded

2. Incorrect pay item selected

 

Once reversed, I corrected and then re-processed the payrun.

 

If I do not select the negative amounts for processing, MYOB allows me to continue to make the super payment. But if I do, what are the ramifications on the reporting side?

 

Any assistance is appreciated.

 

Thank you

 

 

 

Superannuation negative value error.JPG

Doreen_P

Hi, @Somanny

 

Thanks for your post.

 

If you reverse a pay run, a negative super amount will be generated. To process the super payment, you will only need to select that transaction with a positive figure and leave the negative one. This will not cause any issues or errors in your reporting as long as you are able to reverse and reprocess that transaction.

 

Please let us know if you require any further assistance with this.

 

Best regards,

Doreen