We posted a Xmas bonus thru STP without the correct ATO category. The payroll was accepted by the ATO but does not show the bonus.
How can we adjust at the ATO end without changing the MYOB payroll which is correct?
Thank you
Thank you for that info. Can I ask if an update event requires us to change amounts? You are correct that the Bonus category was not set up correctly but has since been done.
We have processed another 2 pays since the original error. I have not done an update event before and unsure of the process.
I have attempted to make changes to payroll errors in the past with bad results. So, just want to make sure we get this right. The Update Payroll instructions do not seem to apply to our version of MYOB essentials.
Appreciate your help.
Regards
Perry
Hi @Rum,
Thanks for posting your concern in the forum.
I understand it's preferable not to recreate the pay runs that are already created. Since the amount is not sent to the ATO, the pay category of those bonuses likely is not being reported yet. I recommend making sure that the pay category of the bonuses is all correct and sending an update event to ATO to correct the figures.
Feel free to let us know if you require any further assistance with this.
Thanks,Genreve
Self-help & Learning
Level up your skills and find answers across all MYOB products
Help Guides
MYOB Academy